Sales Software

Telemarketing Services

In today’s business world, telemarketing is used as an essential medium of communication. It is also a most flexible and dynamic way to reach out targeted customers in less time and has proved to be an instrumental tool in the success of business organizations. Businesses use telemarketing services to reach out to their prospects and customers for marketing new products or services.

Types of telemarketing services a business can use:

There are five types of telemarketing services offered in the business process outsourcing industry. Telemarketing has proven useful, efficient and cost effective for businesses of all types and sizes. Each type has a different purpose, and to extract optimum results a business can use one (or more) telemarketing type separately or in combination depending upon its business needs.

In-bound Telemarketing:
Different marketing tools and campaigns are directed towards generating orders and leads. Inbound call center receives the calls from customers to solve their queries or to sell the products or service.

Outbound Telemarketing:
In outbound call center calls are initiated to prospective customers to sell products and services, generate and qualify leads, for setting appointments with sales representatives and to provide information on special sales and promotions.

Business to Business Telemarketing:
It is used to generate qualified sales leads, acquire customers and to keep other businesses with similar interest aware of your latest products and services. B2B telemarketing involves cold calling, so businesses that are serious about using B2B telemarketing to quickly generate qualified leads need to take important steps like hiring top-notch telemarketers or top-notch B2B telemarketing company.

Business to Consumer Telemarketing:
It is an inexpensive way of marketing products. B2C telemarketing is used to market special offers to prospects and already existing customers with outbound calls and offer services to people who depend on outbound and inbound telemarketing programs to buy goods and services.

Automated Telemarketing:
Automated telemarketing services such as IVR not only enable to accomplish repetitive tasks at lowest possible cost but are very useful and effective in processing large numbers of inbound telemarketing calls. Outbound automated telemarketing reaches out to buyers and prospects quickly and inexpensively generating leads and sales. Automated telemarketing can be tailored to individual business needs.

Dynamic Marketing Solutions
Telemarketing service is cost effective, innovative and flexible way to market and represent your company. And a telemarketing call center can prove to be the most powerful tool in your customer relations. In the world of business where dynamics are changing every moment, telemarketing services offer the flexibility for change because of the inherent nature with so many of the offered services going through a human medium.

Up to date Marketing Strategies
Any marketing campaign through electronic media involves planning and preparation, whereas telemarketing services need no such preparation. Telemarketers follow prescribed scripts, but the scripts are changed often and can be revised at any time during the work day so any message coming from a telemarketer is most up-to-date possible.

Direct Customer Contact
As telemarketing service involves direct customer contact it allows for instantaneous response from the customer. Since telemarketing is integrated with other sales and marketing efforts it helps in ensuring effective campaigns, increase customer retention rates, cultivate high-profit customers and maximize your return on investment. From a customer’s point of view, telemarketing provides scope for better issue resolution response from a business organization.

A Wide Array of Possibilities
Whether incoming or outgoing, telemarketing always involves direct one-on-one contact between someone representing a company and a prospect or customer. Depending upon budget and needs of a business, telemarketing service offers everything from simple phone answering, to wide array of options and specialized services. A telemarketing call center may provide customer service, take orders, conduct market research, offer technical support or offer variety of business-to-business calls related to everyday function of your business.

Watch the entire keynote from Salesforce.com’s San Francisco kick-off of Tour de Force. Tour de Force is salesforce.com’s FREE traveling global developer roadshow. Find out how easy development as a service really is at tour.force.com.

This video demonstrates the Dealer/Vendor Management functionality of RMI ADVANTAGE. ADVANTAGE is the Certified For Microsoft Dynamics NAV solution for the rental, sales and service industry. www.rmiusa.com
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The fastest way to get a signature.

Seattle, WA — July 6, 2010

DocuSign®, the leading provider of the most trusted cloud computing eSignature platform, today announced an alliance with salesforce.com to provide electronic signature services on the Force.com platform for customers. This joint OEM agreement enables DocuSign to offer its e-signature services as a best practice for Salesforce CRM customers to close business transactions in the cloud.

Just as cloud computing has dramatically transformed how businesses operate, electronic signatures are further transforming business transactions, by conducting them entirely in the cloud. By moving document signing into the cloud, businesses can gain real-time insight into the agreement signing process. And, through the integration of DocuSign with Salesforce Chatter, businesses can collaborate and have real-time visibility into who has received, reviewed and signed a document.

“Our work with DocuSign is moving the last mile of business transactions, contract signatures, to Cloud 2,” said Kendall Collins, chief marketing officer, salesforce.com. “Bringing together Salesforce CRM and Salesforce Chatter with DocuSign’s e-signature technology will deliver real-time collaboration around contract workflow processes, helping customers close deals entirely in the cloud.”

As demonstrated last week at Cloudforce 2010 in San Jose by salesforce.com’s Marc Benioff and DocuSign’s Tom Gonser, the DocuSign eSignature service offers users the ability to leverage data within Salesforce CRM and is enabled with Salesforce Chatter for real-time visibility and updates. Users can follow others and follow deals as the information is pushed in real-time. Whether it is a contract, acknowledgement or approval requiring one or more signatures, virtually everyone within an organization needs to get a document signed. With DocuSign being Salesforce Chatter-enabled, employees across the entire organization can collaborate during the e-signing process, delivering cost and workflow efficiencies.

The salesforce.com community’s response to DocuSign has been overwhelming, with DocuSign being recognized as an AppExchange App of the Week and receiving an Appy Award for Best Partner Application at Dreamforce ’09. DocuSign is a national sponsor of and participating in salesforce.com’s Cloudforce 2 events. DocuSign will also OEM the Force.com platform for enterprise cloud computing, and the companies have developed a joint go-to-market program empowering the salesforce.com sales team to help bring DocuSign to more than 77,300 salesforce.com customers.

“The synergy of DocuSign and Salesforce CRM creates a powerful, comprehensive and cohesive relationship that extends beyond product, customer and distribution,” said Steve King, president and CEO of DocuSign. “DocuSign is excited to align with the leader in enterprise cloud computing. We look forward to collaborating with salesforce.com to further extend the power of DocuSign and Salesforce CRM in streamlining business processes, reducing costs and ensuring the continued success of our joint customers.”

DocuSign Exclusive Offerings for Salesforce Users

    DocuSign for Salesforce, a fully integrated eSignature service within Salesforce CRM that allows users to send documents for electronic signature and track progress in real-time within Salesforce CRM and sync valuable form data with Salesforce CRM objects. DocuSign for Salesforce is available for download at: http://sites.force.com/appexchange/listingDetail?listingId=a0N30000001taX4EAI.
    DocuSign for Salesforce Real-Time Quotes: a fully integrated DocuSign for Salesforce eSignature service within Real-Time Quotes. DocuSign for Salesforce Real-Time Quotes is available for download at: http://sites.force.com/appexchange/listingDetail?listingId=a0N300000030PyOEAU.
    DocuSign for Salesforce Chatter, a powerful sales collaboration tool for complete, real-time visibility in the entire sales cycle. DocuSign for Salesforce Chatter is available for download on the ChatterExchange at http://sites.force.com/appexchange/listingDetail?listingId=a0N30000003GNYmEAO.
    DocuSign for Salesforce with Dynamic Documents enables Salesforce users to generate documents based on business rules directly from data within Salesforce.

About DocuSign, Inc.

DocuSign, Inc. is the leading provider of the most trusted cloud computing eSignature platform. DocuSign empowers individuals, small businesses and global enterprises to operate faster and more efficiently, with greater profitability and enhanced compliance. DocuSign is the only web-based platform to securely manage and control the complete electronic signature process. DocuSign employs the SaaS eSign industry’s only enterprise class SAS-70, fully redundant data centers delivering 99.9% uptime for customers over the last four years. As the leader in electronic signatures, DocuSign has successfully executed more than 80 million signature events.

In addition, DocuSign is the official and exclusive provider of e-signature services for the National Association of REALTORS® 1.1 million members, under the REALTOR Benefits® Program. To learn how DocuSign can accelerate your business, visit www.docusign.com or call (866) 219-4318. Subscribe to the DocuSign blog at www.docusign.com/blog. Follow DocuSign on Twitter at http://twitter.com/DocuSign.

DocuSign, the DocuSign logo and “the fastest way to get a signature” are trademarks or registered trademarks of DocuSign, Inc. in the United States and/or other countries. All other marks are the property of their respective owners.

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— December 23, 2003

CSVmapper is a handy CSV file conversion utility that helps import COMPANY records into CONTACT management systems. In business research, many downloadable databases are structured to have one company per record, with lots of contacts in each record. But the most popular contact management systems and CRM (customer relationship management) systems require these files to have only one contact per record for importing to be possible.

CSVmapper reads these multiple-contact records and creates new, one-contact-per-record contact files that your contact management system can import.

“The problem addressed by CSVmapper has been around for a long time,” said Jeff Gardner, President of eNetPortals.com, the software firm offering CSVmapper. “Business research often focuses on companies, and many downloadable databases are structured to have one company per record, with lots of contacts in each record!”

CSVmapper lets you easily split those records to build a one-contact-per-record CSV file compatible with your contact management system. Actually, CSVmapper’s value is not limited to users of contact management systems. Anyone who needs to split records into sub-records will benefit from CSVmapper!

CSVmapper runs on most Windows systems. A free trial of the program is available for download at http://www.CSVmapper.com?QO=49. To learn more about CSVmapper, visit http://www.CSVmapper.com?QO=49.

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Centershift Recieves PCI-DSS Compliance

Salt Lake City, UT — December 8, 2010

Centershift, Inc., a provider of self storage management software solutions, announced today that it has successfully achieved level 1 Payment Card Industry (PCI) Data Security Standards (DSS) certification for Service Providers. Centershift is the first management software service provider in the self storage industry to achieve this distiguished status.

Centershift’s PCI Compliance combined with its ongoing SAS 70 Type II certifications affirm that Centershift Store solutions provide for consistent, secure and reliable applications that meet the highest standards of controls, security, and compliance.

Our PCI Compliance provides our clients with the assurance that we take our overall security and protection of our clients tenant’s credit card information very seriously” stated Terry Bagley, President and CEO of Centershift. “We have made significant investments in both compliance and hardware and software solutions and meet the rigorous standards of PCI Compliance. Our clients now have the benefit of using a software solution that is PCI Compliant.”

“This success is a result of significant efforts by our Operations team to meet and exceed PCI Standards “emphasized James Hafen, CTO and Sr. Vice President of Centershift. “Centershift continues to go above and beyond what is required to assure our clients that we are providing the most secure, robust and reliable infrastructure in the self storage industry.”

Eddie Myers, President and COO of Payment Processing, Inc. (PPI), a solution partner and preferred payment processor of Centershift’s, noted the following in regards to centershift’s achievement of PCI DSS Compliance. “We want to congratulate Centershift on their significant effort and commitment to PCI Compliance. Their effort, combined with PPI’s PCI DSS Security Services, provides our mutual clients the assurance that we have both made significant investments in process and infrastructure for a comprehensive set of security measures to protect tenants’ credit card related data.”

About PCI-DSS

The PCI Standard is the result of a collaborative effort of the PCI Security Standards Council whose members include American Express, Discorvery Finanacial Services, JCB, MasterCard Worldwide, and Visa International. The council developed the Standard as an efficient approach to safeguarding sensitive data, including customers’ credit card, account and transaction data, and for the prevention of credit card fraud, hacking and various other security concerns.

(Please check http://usa.visa.com/download/merchants/cisp-list-of-pcidss-compliant-service-providers.pdf for a full listing of compliant service providers.)

About Centershift Inc.

Centershift is a complete software solutions provider to the self storage industry. Based in Salt Lake City, Utah, Centershift is the fastest growing internet-based rental management and point-of-sale software solution provider in the industry. Their clients include two of the four largest self storage REITs, as well as many other small, medium and large ownership and management organizations. Centershift’s Store Enterprise and Advantage applications were designed specifically for seamless integration with website, call centers, web aggregators, iPhones, centralized mail services, corporate offices and other business systems. Centershift’s primary goal is to help self storage operators increase revenue, improve efficiencies and reduce costs. For more information please visit http://www.centershift.com or call 877-927-4438.

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Envisiontel Announces Exhibitor Sponsorship of Dreamforce 2010

Boulder, CO — December 2, 2010

Envisiontel (http://www.envisiontel.com), today announced it will be an exhibitor at salesforce.com’s Dreamforce 2010 conference (http://www.dreamforce.com). The conference will be held Dec. 6‐9, 2010 at the Moscone Center in San Francisco. Envisiontel is a salesforce.com and Adobe partner, providing e-learning solutions that integrate with Salesforce CRM. Building on the momentum generated by its flagship product, EnlightenCRM, Envisiontel plans to showcase a new product this year that integrates Adobe Connect with a customer’s Salesforce CRM deployment. Envisiontel will be in booth #11 in the Dreamforce Expo.

“Most people associate web conferencing integration with Salesforce as simply a way to track leads generated from a webinar. We created a platform that integrates Adobe Connect with Salesforce to manage on-line training and events, launch meetings and track all of these key customer interactions — without having to leave the Salesforce environment,” said Matt Lee, president at Envisiontel.

”Envisiontel once again shows the imaginative ways partners can deliver Web conferences that engage and educate, from within Salesforce,” said Kendall Collins, salesforce.com chief marketing officer.

Dreamforce is the industry’s leading global cloud computing event focused on inspiring customer, partner and developer success with cloud computing. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce Chatter, Sales Cloud, Service Cloud, Force.com and more. Over the past 10 years the cloud computing economy has radically changed the way companies operate. Now, the next generation of cloud computing is becoming inherently social, real‐time and mobile. Dreamforce is where this transition is happening with hundreds of salesforce.com partners exhibiting the latest cloud offerings, as well as training sessions, seminars and breakout sessions.

Additional Information

Register for Dreamforce: http://www.dreamforce.com

Become a fan of Dreamforce on Facebook: http://www.facebook.com/dreamforce

Follow @Dreamforce on Twitter: http://www.twitter.com/dreamforce.

About Envisiontel

Envisiontel (http://www.envisiontel.com/) has been building multimedia content for elearning since 2003. Today, the company offers a full range of products and services that help companies translate their traditional classroom materials into compelling remote learning libraries. Envisiontel is an Adobe Solution partner and reseller, which allows them to mix the power of traditional boxed software with the flexibility of custom services to create tailored training solutions that fit customer’s business needs and deliver on ROI expectations.

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Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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