Sales Software

Contact Innovations Inc. Will Showcase Cheque and Edocument Solutions at the 2008 Financial Services Technology Forum

Aug 11, 2008 – Toronto, Canada – Contact Innovations Inc. will be presenting at the 2008 Financial Services Technology Forum with cheque and eDocument Management Solutions on October 28 & 29 at the Design Exchange in Toronto, Canada.

Contact Innovations Inc. (“CI”), Toronto, Ontario, Canada delivers a broad range of Cheque and eDocument Management Solutions to financial industry, governments, utilities, non-profits and business throughout North America.  CI has been helping its clients with affordable, scalable, innovative imaging solutions since 1994.  CI’s products include: IA (ImageArchive) Cheque BackOffice and Remote Capture, IA Page, IA Statement, IA WebView, IA Remittance and IA FileOptics.  For our US clients, CI offers a Check21 ANSI X9.37 Exchange Interface to the Federal Reserve and other 3rd party exchanges.  In Canada, CI continues to work with clearing agents and financial institutions to implement TECP (truncation) in 2009.

CI will be demonstrating IA Cheque and IA Remittance Software utilizing Digital Check and Canon Image/MICR Scanners.  To learn more about Contact Innovations Inc. and our qualified resellers, check out our website at www.contactinnovations.com.  If you would like to talk to us about our experiences and services, please contact Cliff Copeland at 416-784-5191 x227 or visit us at our booth #204.

The 2008 Financial Services Technology Forum focuses on new, cutting-edge enterprise applications and solutions that are sustainable, flexible, and increase profitability, presented via interactive expositions and engaging conference sessions presented to all corporate users, from service providers to small, medium and large businesses alike.

For more information:

To register for Early-Bird Passes, please visit http://e-financial.wowgao.com/registration

More details about the event can be found at http://e-financial.wowgao.com

About WowGao Inc.

WowGao Inc. is an Event Management Company that organizes and manages internationally renowned conferences and expositions focusing on latest innovations and developments in Information Technology Industry since 2003. We have been honored with an award for our excellence. Our featured events are:

- 2008 Financial Services Technology Forum, October 28 & 29, 2008
- 2009 Government & Health Technologies Conference and Expo, April 28 & 29, 2009
- 2009 Wireless & Mobile Expo and Conference, June, 2009

- 2009 RFID Forum, June, 2009

For any media queries:

Director of Marketing,
416-292-0038 ext 812

The topic of Meta tags in search engine optimization has been around for a long time. If you any questions contact a SEO consultant who is familiar with SEM Management. For more information visit www.clickadvant.com.
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Pleasanton, CA (Vocus) September 28, 2010

NextWindow, a subsidiary of SMART Technologies, announces that Microsoft has deployed a 103″ (261.6 cm) display with NextWindow touch technology for use in the Microsoft Technology Center (MTC) in Chicago, Illinois. Global MTCs enable Microsoft experts to work closely with customers and partners to envision, architect and demonstrate potential solutions. Using the new displays, MTC staff are able to demonstrate Microsoft’s multitouch capabilities and show customers how they could use the technology in their own workplaces.

The displays are used in the Chicago MTCs Envisioning Center, a state-of-the-art environment for showcasing business scenarios enabled by Microsoft and third-party technologies. During these presentations, customers can get a closer look at Microsoft solutions for collaboration, unified communications, business intelligence, and CRM, among other technologies. With touch technology, presenters can now interact with information in a more natural way. In 2010, Microsoft plans to deploy more large-screen touch displays in MTCs around the world.

“Using the display makes the facilitation role more effective – presenters can stand up and interact with the display, and are not limited to sitting behind a PC or laptop,” says Ed Mondek, Technology Architect, at the Microsoft Technology Center in Chicago. “We can also show customers the power of leveraging a large touch display to more easily bring up context from previous meetings or access drawings and videos.”

“Microsoft’s deployment of large format touch screens is further indication of the growth of touch technology in business environments,” says Al Monro, NextWindow’s CEO. “Touch technology, augmented by meaningful applications, enables companies to create a more powerful connection with customers.”

About Microsoft Technology Centers

The Microsoft Technology Center (MTC) offers an integrated enterprise approach that bridges the gap between personal productivity and business process automation software, which enables IT environments to better support evolving business requirements. Microsoft has 22 MTC facilities in major cities around the world, including Chicago, New York, Boston, Paris, Moscow and Tokyo. Some 50,000 people worldwide visit the centers annually. Additional information on Microsoft Technology Centers can be found at microsoft.com/mtc.

About NextWindow

NextWindow, a subsidiary of SMART Technologies, is a leading supplier of optical touch screens and touch screen components to electronics manufacturers. With accurate, cost-effective solutions designed for easy integration into all-in-one computers, computer displays and large-format screens, NextWindow develops the hardware necessary to bring touch-screen technology to life. NextWindow has offices in New Zealand, Taiwan, the United States, Singapore, Korea and Japan, with manufacturing facilities throughout Asia.

Reader’s advisory

Certain information contained in this press release may constitute forward-looking information or statements. By their very nature, forward-looking information and statements involve inherent risks and uncertainties, both general and specific, and risks that predictions, forecasts, projections and other forward-looking information and statements will not be achieved. We caution readers not to place undue reliance on these statements as a number of important factors could cause the actual results to vary materially from the forward-looking information or statements. We do not assume responsibility for the accuracy and completeness of the forward-looking information or statements. Any forward-looking information and statements contained in this press release are expressly qualified by this cautionary statement.

For more information, please contact:

David Villarina

Marketing Manager

NextWindow    

Office +1.925.272.4530        

E-mail dvillarina(at)nextwindow(dot)com

Web nextwindow.com

© 2010 NextWindow Limited. NextWindow and the NextWindow logo are trademarks or registered trademarks of NextWindow Limited. All third-party product and company names are for identification purposes only and may be trademarks of their respective owners.

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Fairfield, NJ (Vocus) September 28, 2010

Archive Systems, a leading provider of document and records management services, today released ASPEN Release 9.8, the comprehensive Software-as-a-Service (SasS) document and records management platform. This release introduces new features and functionality that continue to bridge the gap to the paperless work environment.

The ASPEN Virtual File Room (VFR) makes the connection between the paperless and paper worlds by linking users to Archive Systems’ business records storage services. Files requested on demand digitally are linked back to their paper origin, making it easy to request the original document as needed and ensure data retention policy is consistently enforced.

“Organizations are moving more and more to a paperless environment, but the need to manage paper records is an important part of this transition. With ASPEN 9.8 we continue to assist Records Managers by giving them the information as to where their digital files originated. This enables them to easily and consistently manage all their records, both physical and digital,” said Paul Giardina, CMO of Archive Systems.

Also as part of this release, the VFR enables users to view the number of documents associated with a particular record. This makes it much easier for organizations to track the information they’ve received throughout an approval process. For example, mortgage clients are now able to see if all the forms have been received for an application, and can view them instantly.

ASPEN is the document and records management platform that integrates document receipt, document imaging and data capture, Web-based image hosting, and workflow for a complete services-based solution. It is used by hundreds of organizations, large and small, who need a complete service solution to streamline their document management process.

About Archive Systems, Inc.

Archive Systems delivers products and services that enable organizations to manage paper and digital documents. The company provides a bridge to a paperless future by uniting traditional records management services with cloud-based Virtual File Room technology.

Records management services range from physical records storage and secure document shredding to digital document conversion services and on-demand virtual file delivery. Archive Systems’ flagship document management platform, ASPEN, automates and optimizes complex document-based processes, and manages the flow of work throughout an organization.

ASPEN Virtual File Room applications support document centric areas such as human resources, vendor management, and contract and lease management. These technologies, combined with Archive Systems’ document services, capture, store, route, and archive documents online – improving efficiency and accuracy while lowering costs.

Archive Systems is changing the way the world manages documents. For more information, please visit www.archivesystems.com.

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10 Things to Look For in an Affiliate Management System

There are many different affiliate management systems available. You have to select the best one so that you can get good profit and your affiliates are also happy. This article explains 10 most important things that should be present in a great affiliate management system, so you would be able to run your affiliate marketing business easily:

1) Complete control over recruitment of Affiliates:

This is the basic requirement of any affiliate management system because if you don’t have control over the number of affiliates joining and promoting your affiliate program you might be soon end up in loss or some spammers or your competitor may try to break down your affiliate system and create loss in your business. So, wisely choose the affiliate management system which provides complete control over the affiliates so you would be able to contact them, offer them help, request information and keep in-touch.

2) Offer multiple payment options for your customers and affiliates:

Your affiliates are distributed geographically all over the world. In one region particular payment option will be available and the same will not be available in some other region. PayPal is a good option because they are almost present in all countries but you can’t withdraw the money in some countries like Egypt where you can use MoneyBookers to withdraw the money. So, your affiliate management system should enable your affiliates to receive the payment via lot of payment processors else they will not work for you. Offer as much affiliate payment options as possible and then you will have no problem getting your product promoted!

3) Affiliate visitor and sales tracking is a must – track as much details as possible:

The affiliate management system should be able to provide you the ratio between the number of visitors and the sales made by them. This can help you to find out your best affiliate and reward your best affiliate every month it will create a healthy competition among your affiliates and you will enjoy the benefits of it. You must be able to track all details of your affiliates activities: views and visitors that your affiliates bring, the number of sales, conversion rates of your promotional partners, refund rates. Some systems even allow you to track the websites referring sales to your website and even keywords used on search engines to find and buy your products.

4) Affiliate reward system based on their performance:

The affiliate management system should not give the same amount of commission to all your affiliates i.e., it should provide more commission to those who bring quality traffic and make good sales and should give somewhat less commission to poor performers. So, that your good affiliates will try to work even harder to get more commission per sale. Make sure to select the system that allows you to set custom affiliate commission percentages for each certain affiliate. Then you will be able to reward your best performing ones!

5) Ban the affiliates if they use illegal methods – Affiliate BAN mechanism :

Some of your affiliates may bring traffic to your site by spamming or by redirecting their browser in malicious manner and some may buy your product if they like it but more than 95% visitors will consider your site to be malicious site and trying to spam them. So, it will bring bad reputation to your business hence, your affiliate management system should identify these affiliates and ban them. Your affiliate management system should allow you to identify these scammers – by allowing you to track number of visitors, websites used by affiliate to refer visitors – and then ban if you feel that certain affiliate hurts your reputation.

6) Be in contact with your affiliates – always stay in touch with them:

Money is the main factor for which your affiliates are working for you, but it isn’t the only factor which helps you to retain your affiliates. More or less all the affiliate programs offered by different product sellers are almost the same, so you can have an advantage if you do something different than what others do, you can do this by being in contact with your affiliates try to understand their problem and help them whenever they need your support and get their suggestions to improve your product. Always help your affiliates by contacting them personally, asking if they need some help. This way they will reward you with a lot of sales!

7) Keep track the refund rates of each certain affiliate:

When your customer is not happy with your product they request you to refund the money and you have to do this to maintain good reputation. There are basically two reasons for which your customers will ask you to refund: first is when the product is not really worth the other reason is they might be given some wrong information about the product by your affiliates and when they didn’t find that feature in your product they will request you to refund. So, your system should be able to track down those affiliates and ban them if they bring too many sales that ends up as a refund request – in order to protect your product and online reputation.

8) Track all websites that bring you visitors and sales via affiliate links:

Tracing down the source from where visitors arrive. Your affiliate management system should be able to trace out from where your customers are coming from i.e., the source which directs them to find the sales page and buy your product. After pinpointing it you have to focus advertising there to boost your sales. Such tracking capabilities allow you to identify the most profitable ‘traffic sources’ and concentrate on them (if it’s an affiliate – offer additional help, etc.). This way you can easily make your profits soar!

9) Flexible affiliate training capabilities:

You should provide training to your affiliates about your product so that they can understand what they are selling, its advantages and disadvantages. This will help them greatly to convince their visitors to make them buy your product. Provide all possible promotional materials – banners, pre-written articles, e-mail letters and other content for your affiliates. Your affiliate management system should allow you to place and manage all promotional tools and thus enable your affiliates to access them easily whenever they need to.

10) Track all keywords that bring you visitors and sales and manage affiliates effectively:

Your affiliate management system should be able to find out the keywords used by the visitors to find your product on search engines like Google, yahoo or other search engines. This report can be used to stress these words more in other search engines by using the Meta tags and using ad services of Google, yahoo or other ad service providers. You should be able to track all keywords that people use to find your product via pay per click campaigns such as Google Adwords or Y! Search marketing or regular search engines. Once you find keywords that bring sales, you can easily concentrate on them, bid higher to get even more traffic and sales!

If your affiliate management system has these 10 things then you can be assured that you will make good profit, but always try to improve your system according to the latest technology so that you are always ahead of your competitors. We would recommend you to join Click2Sell.EU (http://www.click2sell.eu) affiliate management system. It allows you to sell your products online, run your affiliate marketing business and manage all your affiliates easily with a help of great statistical and analytics features. Choose a good affiliate manage system that will enable you succeed online!

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Reasons to Use Lead Management Software

There are many reasons you should consider using lead management software as an organization. Expanding your business should be top quality and managing customers and potential customers is a big factor that will enable you to be more successful.

Lead nurturing software ensures that you can create a list or database of potential customers that visit your company website who show interest in your products. This software is capable of showing potential interested customers by the links they click on, how long the person remains on your site, and much more. Lists of leads are very important because they can lead to not only a sale but a returning and dedicated customer.

Lead management is very difficult for many people. It is very hard for many people to manage their leads and keep track of them. Losing leads is losing revenue and if you need a better way to keep track of them then lead nurturing software is the right solution for you. This type of application will help you organize and keep track of all of your leads in a way that is designed to fit your needs.

Many companies contact their leads after it is way too late. You want to contact potential customers when your business’s products and services are still fresh in their minds. If you contact them too late they may have found one of your competitors to shop from or lost interest. When the interest is fresh is the most important time to contact leads. When you use lead management software you will know when to contact leads and you can even set up alerts to notify you about leads that you need to contact and about what.

Responsiveness is very important for any company. Customers want a response and when a company waits too long it only makes you lose credibility. The Internet has provided for a marketplace of immediacy which requires businesses to find a way to be very responsive. Lead nurturing software allows you to respond to customers in a timely manner without dropping the ball and looking bad.

Lead management software is one of the best applications that any business can use today because it helps you organize, keep track of, and remain responsive to potential leads. Leads can be turned into very profitable customers when you use them to your advantage and you know how to manage them properly.

Customer Relationship Management- Imperative tool for today’s business

Customer Relationship Management is up-and-coming as the center activity for businesses operating in highly competitive environments. On a standard, businesses houses spend ten times more to obtain customers than they do to maintain them. This has finally let many companies to pay more attention to their relationships with their current customers to keep them to increase the share of their business through better customer service. In today’s competitive business environment almost every business institution have a separate division to look into customers demand, for example Banks have customer relationship section for their privileged customers, airlines have separate frequent flyer list to who they provide incentive, telecom have special program for their frequent and heavy users and hotel for their regular guest.

CRM in general is information industry terms for methodologies with Internet capabilities that help a business house manage customer relationships in an controlled way. For example, a business might have a huge database about its customers that has enough detail so that management and sales personnel and resources that are providing services will have direct access and information to them. This enables them to offer better insight and service and match customer needs and square their expectation. Better customer relation solution always makes better market.

More competition in business have alerted business houses to go in for more cost-effective manner, sometime to the extent of reducing manpower. Finance, resources, infrastructure are some of the elements that let companies to think otherwise. Flexible business process with a pinch of better customer relationship is something every business wants.

As of now CRM to other appears as an expensive substitute if they have to seamlessly take their business ahead, particularly to companies that are into marketing with huge initial investments. Companies should adopt CRM only to benefit them. The user of CRM services should never impress your customers that you are entering into a kind of relation that will literally chop off the customer’s the choice and limiting themselves.  

CRM solution providers bring in robust solutions to enable companies to better serve their customers and recognize their target customers, manage marketing campaigns and generate quality leads for the sales team.

Customer Relationship Management Software

One of the most important aspects of business management is proper handling of customers. It is a fact that customers are the most important agents in the trading world as they determine the financial success of a company. Keeping that in mind, all companies have exerted efforts in order to attract potential customers as well as to maintain equally beneficial relationships with its existing customers. To track all these important people of every business establishment, Customer Relationship Management (CRM) software has been created.

CRM software is highly beneficial for a company because it properly takes into account different data and information about the hundreds or thousands of customers that a company serves. Typical CRM software allows a firm’s employees to input basic information about every customer, as well the corresponding interactions that the employee had with a particular customer. These details can then be accessed by different employees from various departments for analysis and assessment. Furthermore, data gathered from CRM systems can be used for the future strategic planning and forecasting endeavours that the company can use.

Seen as a vital tool to improve a company’s service to its customer base, CRM software must be learned and be used with responsibility by every internal member of a company. In many cases, CRM software appears to be useless because the employees are not properly oriented with this application. To effectively use the CRM tool, it is indeed important that employees should be trained with the correct usage of the software in order to give them a good grasp of the function and implications that surround the CRM software. If all employees know how to navigate any CRM tool, the company will be assured that all customer concerns will be appropriately addressed at the right time, giving the company an edge over the others. Please visit phpsoftwaregeeks.com for more on this.

A quick training and refresher for using the CERT program’s PR400 UHF portable radios. For more information, contact the Isabella County Office of Emergency Management at (989) 773-6116.

Wichita, KS — September 22, 2010

Bold Software today announced the availability of its latest software version, incorporating powerful Sale Recovery technology. Previously, when chat operators were unavailable, visitors clicking on the chat button were unable to make real-time contact. With the 6.5 release of the Bold Software client application, if an operator becomes available while the visitor remains on -site, businesses will be able to identify and recapture missed chat opportunities, a key conversion opportunity during this busy holiday season.

Additionally, the adaptive messaging feature means that chat operators can select the most appropriate canned messages quickly, from a library that learns over time. That translates into better, more accurate interactions between customers and agents.

“We’re headed into a holiday season where e-tailers are focused on driving as many website conversions as possible,” said Bold Software President and CEO Steve Castro-Miller. “We developed our 6.5 release with quality and conversion at the forefront. Our Sale Recovery technology, the adaptive messaging capability, a multi-language spell-check feature – it all adds up to an offering that will enable website owners to deliver more and better experiences that lead to sales.”

Bold Software Version 6.5 Features

Features for the new offering include:

    Sale Recovery functions
    Adaptive Messaging (available in BoldChat Premier and above)
    Multi-Language Spell-Check

In addition, Bold Software has decided to permanently offer the first two BoldChat Basic licenses for . In support of the 6.5 release, Bold Software will offer the first two BoldChat Pro licenses for . This Pro promotion is for a limited time and will end on December 31st.

Sale Recovery Technology

This set of tools is offered only by Bold Software. Currently available across the company’s entire product line, there are no other live chat providers with this feature set. There are three key elements to the Sale Recovery offering:

    Visitor Recapture – When a customer requests a live chat during “off” hours–or during high volume times when operators are too busy to accept additional chats, their information automatically goes into a queue for the next available chat agent. If the visitor remains on site when the agent returns, the Sale Recovery system notifies the agent of the missed opportunity and asks if they want to recapture the visitor. Upon selecting “yes,” the customer receives a special proactive chat invitation asking them if they would still like to chat, no matter what page of the website they are currently browsing.
    Chat Recapture – Similar to the visitor recapture scenario, if a chat agent becomes available while the site visitor is filling out an unavailable email form, the agent can immediately turn the form into a chat window and take the customer into a live engagement.
    Chat Opportunity Indicator – For the operator, the Bold Software client offers an indicator icon on the visitor grid that provides chat status of all visitors at the site. At a glance, operators are able to find missed or abandoned chat opportunities and react to them with their own business processes.

Adaptive Messaging

A highly-sophisticated, proprietary algorithm developed by Bold Software makes it possible for chat agents to find and deliver more accurate, intelligent messages to website visitors. Based on keywords in a visitor’s chat query, the database presents a series of targeted canned messages to operators. Additionally, chat operators can do specific searches on topics by highlighting chat text or typing in keywords. The system is adaptive in that it tracks and stores selected messages alongside search text so that, over time, suggested messages become more and more accurate. Available in BoldChat Premier and above, adaptive messaging means better communications between chat agents and customers. And agents are more productive because the most appropriate responses to queries are right where the agent needs them.

Multi-Language Spell-Check

Available in all versions of the 6.5 release is spell-checking in multiple languages, including Spanish, French, German and Russian. Companies located outside the U.S. as well as U.S.-based organizations with global customers will benefit from more accurate chat interactions with customers and prospects.

To learn more about Bold Software’s live chat software, visit the BoldChat.com website.

About Bold Software:

Bold Software LLC, is a leading provider of world-class web communication tools designed to help businesses improve online support and increase sales. Using Bold Software’s live chat, click-to-call, email management, and active co-browsing tools, businesses can quickly and effectively engage visitors on their website. Bold Software sells a wide variety of competitively-priced products under the BoldChat, BoldCall, and BoldCCM brand names. Businesses of all sizes – from small proprietorships to large ecommerce enterprises – can provide more intelligent online customer interactions and close more sales using Bold Software solutions. The company is headquartered in Wichita, KS, with thousands of customers around the world including 3M, American Cancer Society, Corel, Dean & DeLuca, and ViewSonic. For more information about Bold Software, go to www.boldsoftware.com or call 1-866-753-9933.

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Make Your Business Contacts Database Work For You

“‘If I’d get a dollar for every time my team members complain about incorrect & inefficient sales database, I’d be a rich man” jokes Mr. Ellefson, a Sales manager at a telecom company catering to the service industry. A light hearted comment addressing a not-so-light problem. After spending thousands of dollars in hiring and training a team of perfect candidates for the job, a process which is costly and time consuming Mr. Ellefson was optimistic of a good performance by its new and highly motivated sales team and why not? They were all hired from the best colleges and most of them had the relevant experience, they didn’t hold back in the training as well and provided them with the best infrastructure that money could buy. They did however, miss out on updating the target client database which they purchased from a list broker years ago and didn’t bother to update.

The situation became grim when most of their emails started bouncing back and they could not get a hold of the prospective client basically because they were not working with the same firm anymore, either  had moved offices, the company had closed shut its operation or was dissolved or acquired. All this was courtesy of economic recession and the market downturn 08-09.

“It’s almost like hiring and training soldiers, providing them with the best equipment and when they get into the line of action ,you give them fake bullets. All they can do is fire blanks” says P. Kumar, Head of Marketing for BarcaTech, a company specializing in developing and maintaining state of the art sales databases.  Our approach is quite different says Mr. Kumar, “we had an option of purchasing databases which are available dime a dozen and then updating them using our own methods. ‘We were not too kicked about that approach, simply because if we based our finding on unauthenticated databases, we would only add the misery. ‘If the base if faulty, you cannot build anything over it’.

BarcaTech renounced the traditional method of finding companies and contacts using online directories or using information providers like D&B and Hoovers. Mainly because the former is too time consuming and generates stale data and the latter because, well, quite frankly, is expensive and not 100% accurate.

Having its roots from the market research background, BarcaTech has a unique way of collecting and maintaining contact databases, by primary and secondary research. All we need from our clients is the industry they want to target and we get them just the right companies and the right people they can approach to sell their products and services. Barcatech’s updated contact database has an accuracy of 99%. We dummy test all the phone numbers by primary calling & emails using eblasts so that we know they are in 100% working condition. Other value added services include:

Contact Store | Contact Intelli Plus | Data Updation | Data Append | Data Cleansing

For more information on above listed services, please visit http://www.barcatech.com/business-contacts-database.html